Deliveries and Returns
Please see individual product description for it's lead time to make. After that delivery is made using either Royal Mail or Private courier. All items (excluding cards) will be sent signed for and tracked.
Our website postage prices are for UK deliveries only
We are happy to ship Internationally, however please ensure to email firstname.lastname@example.org to arrange a quotation for this in advance of any purchase.
RETURNS AND EXCHANGES
Due to the nature of products we create, I am unable to accept returns or make exchanges for any personalised product. It is of paramount importance you check all of the information you give, as this will be copied exactly.
Conditions of return
We hope you will love our products, however if for whatever reason you are unhappy please contact email@example.com to arrange a refund on non-personalised items.
Please note, buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.